Support and Billing¶
All Citus Cloud plans come with support automatically
Support¶
Email and web based support is available on all Citus Cloud plans. You can open a support inquiry by emailing cloud-support@citusdata.com or clicking on the support icon in the lower right of your screen within Citus Cloud.
Billing and pricing¶
Citus Cloud bills on a per minute basis. We bill for a minimum of 1 hour of usage across all plans. Pricing varies based on the size and configuration of the cluster. The four factors that determine your price are:
- Size of your primary node
- Size of your distributed nodes