Support and Billing

All Citus Cloud plans come with support automatically


Email and web based support is available on all Citus Cloud plans. You can open a support inquiry by emailing or clicking on the support icon in the lower right of your screen within Citus Cloud.

Billing and pricing

Citus Cloud bills on a per minute basis. We bill for a minimum of 1 hour of usage across all plans. Pricing varies based on the size and configuration of the cluster. The four factors that determine your price are:

  • Size of your primary node
  • Size of your distributed nodes